Who we are

We are a courteous, professional, and highly efficient team delivering benefits to our customers and stakeholders by fully employing the talents of well-educated and trained Barbadian staff for whom English is their first language.

The company was started by the husband and wife partnership of Gail and Robert Chase initially as a basis for providing innovative internet based marketing services.

The company grew through the acquisition of the established operations of an off-shore company into a business process outsource company, with a focus on both the pharmaceutical and on-line marketing areas.

For over 10 years IMS as a Business process outsource company in the near shore island of Barbados has been involved in making and receiving in bound and out bound calls to International customer including the USA, Canada and the rest of the world. The team at IMS has gained considerable experience and know how in processing sensitive confidential information.

During this time the IMS team have processed over a million pharmaceutical data records. This has been achieved with the employ of over 75 Barbadian agents across multiple shifts.